NOTE:  Adobe Acrobat Reader is required to view and print PDF files.  If you don't have Adobe Reader click on the Adobe Reader icon to get the latest version.

If you see a blank screen when you try to view a PDF file you are probably experiencing an Internet connection/memory problem.  Acrobat Reader does not use an hourglass to tell you that a document is loading, instead you will only see a blank screen.  Have patience and wait until you see the word "Done" at the bottom-left corner of your screen.

If the screen is still blank, or if you are having problems viewing and/or printing a PDF file displayed in your browser window, please try downloading and saving the file using the procedure described below, and then open it with Acrobat Reader.

To download a PDF file and then open it from a saved location:

1. In Internet Explorer, right-click the link to the PDF file, and then choose 'Save Target As' from the pop-up menu.

   In other browsers, right-click the link to the PDF file and choose the pop-up menu item that is labeled 'Save Link As', 'Save target as ...' or similar.

2. Specify a name and location for the PDF file, and then click 'Save'.

3. Open Acrobat Reader, choose 'File / Open', and select the PDF file you saved in Step 2 above

Still having problems?  Email us for help.